PRIVACY POLICY

This Privacy Policy was last updated on 31 August 2023.

Champs City Sports and Entertainment Ltd. and Champs City International Football Club Limited hereinafter known collectively as Champs City are incorporated in Nigeria. Champs City are committed to protecting and respecting your privacy. This document (the “Privacy Policy”) explains our policy regarding any information you might supply to us when you visit our website at www.champscity.ng (the “Website”) or that you provide to Champs City via another route. Our goal is to protect your information.

The purpose of this Privacy Notice is to help you understand our privacy practices when you use our Services, including what information and personal data we collect, why we collect it, and what we do with it, as well as your individual rights. This Privacy Notice applies to personal data collected or processed by CHAMP CITY which is controlled by or under control of CHAMPS CITY or any of its affiliates or subsidiaries (” CHAMPS CITY”, “our”, “we” or “us”).

Any personal data collected by Champs City are collected and processed in accordance with specific, legitimate and lawful purpose consented to by you; provided however that further processing may be done only for archiving, scientific research, historical research or statistical purposes for public interest; and any person or entity carrying out or purporting to carry out such data processing shall not transfer any personal data to any person. Champs City owes a duty of care to you in respect of your personal data and will be accountable for any acts and omissions in respect of data processing, and in accordance with the principles contained in the Nigeria Data Protection Act 2023 (NDPA 2023)

Users can voluntarily decide whether or not to provide their consent for the use of their personal data. Data supplied will be included in a file that is the responsibility of Champs City, which is used to keep users informed, to offer them products and/or services both of Champs City and of other organizations that collaborate with the Club to make offers and/or send communications to users for commercial or promotional purposes in relation to products or services that could be of interest to them.

The user reserves the right to access, cancel, rectify or oppose to sharing any of their details to third parties, and reserves the right to be told how many times these details may have been supplied to others. If at any time the user wishes us to stop using his/her personal information for any or all of the aforementioned purposes, the user should let us know by sending an e-mail to legal@champscity.ng. We will cease the use of your information for such purposes as soon as it is reasonably possible to do so.

Champs City possesses the technical knowledge and means required for the processing of computer databases and the provision of certain services and possesses and employs the security measures required for proper data protection and security in accordance with the regulations established by Nigeria Data Protection Act 2023. (NDPA 2023).

YOUR PRIVACY

This Website contains links to other websites, which are provided for your convenience. We are only responsible for the privacy practices and security of this Website. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.

The ‘Data Controller’ of any personal information that you provide to us through our Website will be Champs City unless the relevant page specifically states otherwise. Where you provide personal information via another route to Champs City, the Data Controller of such information will be the company to which you provided it.

When you engage in certain activities on the Website or engage with Champs City through another route, for example, by registering on the Website or as a Champs City member, purchasing goods and services or entering competitions, we may ask you to provide certain information about yourself by filling out and submitting a form. It is completely up to you whether you engage in these activities. If you choose to engage in these activities, we may require you to provide us with your Information. In some instances, you may also be asked to provide a credit or debit card number.

We may supplement the Information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations, for example, our commercial partners.

WHAT INFORMATION DO WE COLLECT?

The information we collect falls into the following categories (together, the “Information”):

a) Personal information that you provide to us such as your name, address, telephone number, date of birth, credit/debit card number, billing address, email address and details of purchasing preferences (“Personal Information”).

b) Website Use Information – the Website utilises a standard technology called “cookies”. We use cookies on our website to enhance your browsing experience. See explanation below:

WHAT ARE COOKIES

Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web Site, and the Web sites visited just before and just after our Web Site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

We use cookies, tags or similar technologies (“Cookies”) to operate, provide, improve, understand and customize our Services. Cookies allow us to recognize your mobile device and collect information and personal data including your unique user device number, the IP address of your mobile device, the type of mobile internet browser or operating system you use, session and usage data, or service-related performance information, which is information about your use of the website. Based on your mobile device’s IP address and SIM card carrier information we can show you country specific content (including information in your local language). 

WHAT TYPE OF COOKIES WE USE

Typically, we use two types of cookies known as session cookies and persistent cookies

A persistent cookie helps us recognize you as an existing user. When you access the website, a permanent cookie stays in your browser and will be read when you return to the site. Session cookies only last for as long as the current visit to the web site. Session cookies only retain information about a user’s activities for as long as they are on the website. Once the web browser is closed, the cookies are deleted.

HOW DOES CHAMPS CITY USE COOKIES?

We use cookies on all our websites and any browser loading the sites will receive cookies from us.

Third-Party Services:  We may use services hosted by third parties, such as Google Analytics, to assist in providing our services and to help us understand how the Site is used. These services may collect information sent by a browser as part of a web page request, including IP addresses or cookies. If these third-party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors.

Please note that we only process your Cookie and Analytics information after you have provided consent.

CHANGING YOUR COOKIE SETTINGS

You can control and/or delete cookies as you wish – for details, refer to your browser’s privacy settings for the specifics on doing this. You can delete all cookies that are already on your computer/mobile devices and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

If you would like further details in respect of the information we collect and hold about you, please contact legal@champscity.ng.

CONSENT

Before collecting any sensitive data, we will inform you and ask your explicit consent in accordance with existing data protection laws. On those occasions where you do provide and consent to our use of your personal information, we will only collect (username, IP address and location) and use that personal information in order to respond to inquiries submitted by you, create and improve our products or services. Location information is only collected when the user agrees to share location details with the website. If permission is not given, the report is submitted without location details.

By using the Website, or by engaging with Champs City via another route, and indicating your consent to us collecting and using your information in accordance with the terms of this Privacy Policy, you understand and agree that we and our associated companies may record, transfer, store, and process your information in any of the countries in which we and our subsidiaries or affiliates maintain offices.

SECURITY

We take the security of your Information seriously.

We implement a number of security measures to ensure the safety of any Information in our possession or control. The information is domiciled in a secure server to which Champs City is a subscriber. When you submit your credit card details, we use industry standard Secure Sockets Layer (SSL) encryption technology to guard your Information. In addition, we have security procedures in place to protect our customer database from loss and misuse, and only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of the information contained within it.

HOW WILL WE USE YOUR INFORMATION?

We collect your Information to record and support your participation in the activities you select.

We may use Information:

• as part of our effort to keep you informed via mail, email, phone or fax about special offers, and other products and services we offer;
• for record keeping purposes;
• to improve the quality of our service;
• for market research;
• to measure and improve activity on the Website; and
• to understand your preferences so that we can improve the products or services we offer.

We may share and pass your Personal Information (including details of your purchasing preferences) with or to our holding companies, subsidiaries or associated companies in which we have an interest including, without limitation, any of our joint venture organisations (together, our “associated companies”).

We may also pass your Information to other carefully selected partner organisations (“partners”) with whom we have a business relationship, such as:

• our sponsors;
• financial services partners; and
• other organisations whose services we need to use to process and deliver your orders, for credit control and debt collection, to maintain our systems or to comply with legal obligations or a court order.

Each of our associated companies and these partners may keep you informed of services, products, events and special offers made available by that organisation. If you express an interest in an offer from one of Champs City’s associated companies or partners, that associated company or partner may let us know. In all cases, we will take care to ensure that these organisations only process your information in accordance with this Privacy Policy, your preferences and the law.

For a list of our associated companies or partners, please contact legal@champscity.ng.

If you do not wish the Information you provide to us to be shared with other associated companies or such partners please indicate this preference when you provide the information to us. Alternatively please contact legal@champscity.ng for any specific requests.

CROSS-BORDER TRANSFER

Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you acknowledge the transfer (if any) of information to countries outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal data.

We shall ensure that the countries where we have facilities or in which we engage service providers shall have adequate data protection laws, corporate security policies, procedures and standards to adequately protect your personal data as prescribed by the NDPA 2023 or the appropriate Data Protection Authority. If you are located in Nigeria, the storage and processing of your personal data outside Nigeria in our facilities or by service providers we engage shall at all times be in accordance with the relevant provisions of the NDPA 2023.

HOW LONG DO WE KEEP YOUR DATA?

We will retain your personal data for as long as needed or permitted in light of the purpose(s) for which the data is collected. The criteria we use to determine our retention periods include: (i) the length of time you use the App and Services; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

POLICY FOR CHILDREN

We realise and understand that many children will visit the Website, or interact with Champs City via another route, but encourage all persons under 15 to consult with their parents or legal guardian before submitting any content or information to Champs City. Parents or legal guardians should, in particular, supervise children when online and recommend that parental control tools be put in place. Although anyone known to be under the age of 15 may participate in competitions and promotions, notification of a win or prize will be sent directly to the parent or legal guardian identified in the initial registration process. Any publication of a competition winner’s personal details for visitors known to be under 18 will require parental or legal guardian consent during registration.

CHANGES TO THIS PRIVACY POLICY

Our Services may change from time to time without prior notice to you. For this reason, we reserve the right to amend or update this Privacy Notice from time to time. When we update this Privacy Notice, we will also update the date at the top of this Privacy Notice. We encourage you to review regularly the latest version of this Privacy Notice. The new Privacy Notice will become effective immediately upon publication. If you do not agree to the revised notice, you should alter your preferences, or consider stop using our Services. By continuing to access or make use of our Services after those changes become effective, you acknowledge that you have been informed and agree to the Privacy Notice as amended.

UPDATING AND CORRECTING INFORMATION

You may correct the Information we hold about you by changing your profile preferences online or by contacting legal@champscity.ng. Please include your name, address, and/or email address when you contact us. We would encourage you to update your personal information promptly if it changes.

RIGHTS TO YOUR DATA

You can submit a request to access, rectify, erase, restrict or object to the processing of personal data that you have previously provided to us, or you can submit a request to receive an electronic copy of your personal data for purposes of transmitting it to another company (to the extent that this right to data portability is provided to you by applicable law), you may contact us through legal@champscity.ng We will respond to your request as consistent with applicable law.

Where we are unable to or do not take any action on the request you will be informed without delay and at the latest within one month of the receipt of the request, of the reasons for not taking action and on the possibility of lodging a complaint with a supervisory authority in accordance with the NDPA 2023

In your request, please make clear what personal data you would like to access, rectify, erase, restrict or object to its processing. For your protection, we may only implement requests with respect to the personal data associated with your account, your email address or other account information, that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

REPORTING INCIDENTS

In the event of a privacy breach, Champs City shall report such breach to the relevant authority and where deemed necessary by the relevant authority, affected individuals of personal data breach (where the personal data breach will likely result in high risks to the freedoms and rights of the data subject) will be informed within reasonable time of being aware of the breach.

Champs City shall take steps to investigate and recover personal data and will also ensure that controls are enhanced to prevent a re-occurrence of the breach.

YOUR RIGHTS AND REMEDIES IN THE EVENT OF VIOLATION OF THIS PRIVACY POLICY

You have a right to among other remedies lodge a complaint before an appropriate authority for any breach of your rights. Please notify us in the event of any of the following:

• If you believe Champs City’s website and/or the Services have been compromised.
• If you have been contacted by someone via email, telephone or short Message Service about the App and your account asking for a password, birth date or other personal information.
• If you believe your Personal Information has been used for fraudulent activity.
• If you have any other enquiry relating to information privacy and security.

HOW TO CONTACT US

If you would like any further information or have any comments about our use of your Information, our Privacy Policy or any aspect of the Website or our service, please contact our Data Protection Unit by sending an email at legal@champscity.ng.